Organizational health is about making a company function effectively by building a cohesive leadership team, establishing real clarity among those leaders, communicating that clarity to everyone within the organization, and putting in place just enough structure to reinforce that clarity going forward. In MGT 780 Leadership and Organization, you’ll be introduced to Patrick Lencioni’s Four Disciplines organizational health model, a four-step process organizations can use to get healthy and drive a sustainable competitive advantage. This course focuses on the first and most important step of that model, Discipline 1, which is all about building a cohesive leadership team.
To learn to build a cohesive team, you’ll use a simple five-part model that focuses on five behaviors of high performing and cohesive teams:
- Building trust.
- Engaging in conflict.
- Committing to decisions.
- Holding each other accountable.
- Focusing on achieving collective results.
You’ll also learn about DiSC® style, and how a team member’s style contributes to the team's overall success. The DiSC behavioral model builds greater emotional intelligence among the team. In this course, you'll benefit from Patrick Lencioni's research and hands-on experience working with teams, in combination with the decades of research and application behind The Everything DiSC® model of behavior.
Coursework focuses on developing organizational health and building a cohesive team. Here are examples of some assignments you may complete as part of MGT 780 Leadership and Organization.
- Write analysis papers, evaluating and applying concepts and practices about the DiSC work-profile and The Advantage principles.
- Work in assigned groups to complete weekly discussion assignments about a particular topic or issue with original postings and responses.
- Document your reflections on course materials and submit comprehensive reflective written essays.
- Record a three-minute video presentation summarizing what you've learned in this course.
In this course, through interactive simulations, you’ll witness the ups and downs of the executive team at the fictional robotics company Bionav. Each week's theme starts with a Bionav video. Throughout the week, a Key Concepts book is featured, along with textbook chapters, DiSC activities, and graded assignments that align with the week’s theme as well as its primary objectives. All weekly course material is proposed and subject to change.
Week 1 – Introducing Organizational Health and Discipline 1
During the introduction week, you’ll watch the Bionav executive team at its weekly meeting where the team discusses the recent negative press regarding robotic surgeries, injury reports, and training protocol for surgeons. You’ll be able to:
- Explain the benefits of organizational health.
- Understand the importance of building a cohesive leadership team.
- Recognize the fundamental problems that lack of organization and leadership present.
- Define the Four Disciplines model.
Week 2 – Building Trust
In week two, you’ll witness Bionav private meetings and see what each person really thinks and feels about the recent fallout. You’ll be able to:
- Explain the importance of trust on teams.
- Describe the steps to building trust on teams.
- Recognize the characteristics of the four DiSC styles in yourself and others.
- Explore how team member’s personality and working style affect organizational health.
Week 3 – Building Trust, Continued
Throughout week three, you’ll watch for moments of true vulnerability and fundamental attribution error within Bionav. Among other things, you’ll be able to:
- Describe the importance of vulnerability.
- Demonstrate vulnerability to others to build trust.
- Modify your behavior to accommodate other behavioral styles.
- Recognize fundamental attribution error.
Week 4 – Mastering Conflict
During the midpoint week of the course, you’ll watch the Bionav team debate their plan of attack, disagree, and work to resolve conflict. Among many things, you’ll learn to:
- Describe the benefits of conflict.
- Identify your team members' tolerance and your tolerance for conflict.
- Apply the conflict resolution model to a personal conflict.
- Use conflict tools to facilitate healthy discussion and debate.
Week 5 – Achieving Commitment
As you progress to week five, you’ll analyze how the Bionav team commits to action, which requires buy-in from every member on the team. You’ll be able to:
- Explain the difference between consensus and commitment.
- Understand why commitment requires buy-in and clarity.
- Analyze behavior and individual personalities to develop a team charter (e.g. its rules of engagement).
- Define cascading communication and commitment clarification techniques.
Week 6 – Embracing Accountability
In week six, you’ll focus on how the Bionav team members hold each other accountable for their performance and behavior. Among many things, you’ll learn to:
- Explain why team members have difficulty holding each other accountable.
- Describe a team leader's role in improving team accountability.
- Communicate the benefits of true accountability throughout a team.
- Give team members feedback about their individual behaviors to increase their team performance.
Week 7 – Focusing on Results
Throughout this week, you’ll examine if the Bionav team can focus, commit, and agree on a plan of action that will meet the goals. You’ll be able to:
- Identify four distractions that keep teams from focusing on collective results.
- Understand how putting in place just enough structure to reinforce clarity is essential.
- Explain how clarity enables a team to get more done in less time and meet goals.
- Describe a leader’s role in helping a team focus on results.
Week 8 – Reflecting on Organizational Health and Discipline
By the last week, you've learned about the five dysfunctions of a team. You’ll review the Bionav video that you watched in the first week and explain the positive and negative behaviors — so you can:
- Describe strategies to build a cohesive and healthy team.
- Describe your working style to team members.
- Make the case for dedicating time and resources to improve an organization's health.
- Articulate what you've learned to improve the health of your current team.